TrueFortune Casino Review

Nov 9, 2020 | Casino Reviews

What would you do if you had a crystal ball? 

That’s the question posed to you when you first enter this online casino with their image of a crystal ball with wealth and riches being foreseen.

From the get go, True Fortune seems like a very formal and upper crust establishment. The colours and tone give off a sense of formality, making you feel like things just got a little bit more serious.

At the same time there is also an air of mystery surrounding this online casino, the imagery of the fortune-teller is visible on almost every page, but never completely, always just the hands and the future seeing crystal ball. It’s a pretty interesting theme and setting for an online casino and makes navigating its pages fun and interesting.

They also play around with lighting effects, keeping the majority of the page black and highlighting specific areas in a blue-green glow. It’s a smart move if you want to draw your guests’ attention to something.

200% Welcome Bonus up to R30,000

Visit the Cashier for details

Welcome Bonuses & Promotions

Keeping true to their vision of fortune, one of two generous welcome bonuses awaits all new players, allowing you to try out and test many of the games on offer.

Welcome Package:

1st Deposit Bonus of 200% up to R30, 000.

Ongoing Bonuses & Promotions

A generous welcome package isn’t the only thing that has been envisioned in your future.

Loyalty Program – Casino Comp Points: All players that make a deposit at the casino receive comp points on real money wagers.

V.I.P. Rewards Program – Putting its players first, True Fortune has set up a V.I.P. rewards program that rewards its most loyal guests. There are six tiers to this program. Those tiers are Blue, Blue+, Bronze, Silver, Gold and Diamond. Each tier has a set of rewards and those rewards include:

  • Dedicated Account Manager
  • Daily Promotions
  • Weekly Cashback
  • Monthly Cashback
  • Fast Cashout Process
  • V.I.P. Tournaments
  • Free Play Sunday
  • V.I.P. Gifts

TrueFortune Software

True Fortune is powered by quite a few big name software providers. Some of those big names include Rival Gaming, Saucify, BetSoft, Vivo Gaming and Arrow’s Edge.

With all these names behind it, you know you’re going to be in for a quality experience.

Game Selection For South Africans

As you’d expect from an establishment that has as many software producers as this one, there are many games on offer. Video slots, table games, video poker and live dealer games are all here waiting for you to play.

Online Slots:

Some of the video slots that feature most prominently include ‘Diamond Cherries’, ‘Golden Gorilla’, ‘Cleopatra’s Coins’, ‘World of Oz’ and ‘Whale O’ Winnings’.

Bitcoin Friendly Slots:

Should you be one that invests in the cryptocurrency, there are some slots from BetSoft catered just for you. Some of those titles include ‘Sushi Bar’, ‘The SlotFather’ and ‘Tycoons’.

Table Games:

Developers such as BetSoft aren’t known for only creating video slots. They are also known for creating some of the best table games around. Those table games can also be found here, some of them include Baccarat, Blackjack, Craps, Pai Gow and Red Dog.

Live Dealer Games:

Yes, these games are also available live through True Fortune. There are five live games to choose from namely Baccarat, Blackjack, Caribbean Stud Poker, Craps and Roulette.

Also on offer are various forms of video poker for you to enjoy.

TrueFortune Banking Options For South Africans

Definitely not short on banking options, there’s sure to be a method here that suits you best.

The accepted payment methods for deposits:

VISA – Minimum deposit of R25 and minimum withdrawal of R500.

MasterCard – Minimum deposit of R25 and no withdrawal possible.

Neteller – Minimum deposit of R25 and minimum withdrawal of R500.

Skrill – Minimum deposit of R25 and minimum withdrawal of R500.

Bitcoin – Minimum deposit of R25 and minimum withdrawal of R1, 000.

ecoPayz – Minimum deposit of R25 and minimum withdrawal of R500.

The accepted payment methods for withdrawals:

Neteller – Minimum deposit of R25 and minimum withdrawal of R500.

Skrill – Minimum deposit of R25 and minimum withdrawal of R500.

Bitcoin – Minimum deposit of R25 and minimum withdrawal of R1000.

ecoPayz – Minimum deposit of R25 and minimum withdrawal of R500.

Documentation needed from South African players to verify identity:

  • Proof of I.D.
  • Proof of residence.
  • Proof of payment method (front and back copies of credit cards used).

Cashout Timeframes:

Players from South Africa will wait a maximum withdrawal period of 48 – 72 hours for e-wallets, 5 – 7 business days for bank wire transfers and instantly for Bitcoin users, should you be using a verified Bitcoin account.

Members of the V.I.P. rewards program might have a lower wait time on processes.

Cashout Limits:

The casino has set a daily withdrawal limit of $2, 000 a day and $4, 000 a week.

Customer Support

While they may be able to foresee winnings, they aren’t able to predict whether or not its guests require assistance. That’s why multiple communication channels are open and available to you to reach out to the customer support team.

There are three main channels to use, they are:

  • Live Chat: Possibly the easiest and fastest method of communication, it is one of the most common forms of customer support.
  • Email: If you would like to drop them a message you can do so via their support email addresses at support@true-fortune.com or documents@true-fortune.com for financial queries.
  • Phone: Their international number is as follows (+1) 718 732 0154.
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BONUS

200% First Deposit Bonus up to R30,000

3.7 / 5
TOTAL SCORE
INFO
  • Gaming License Gaming Authority of Curacao
  • Year of operation 2019
  • Casino Platforms Desktop & Mobile Browser
  • Software providers Rival Gaming, Saucify, Genii, Arrow’s Edge, Vivo Gaming, BetSoft
  • Languages English, French, German, Spanish, Italian
  • Cryptocurrency Bitcoin
  • Accepted Currencies Australian and US Dollar, British Pound, Euros, South African Rands, Brazilian Real
  • Accepted deposit methods Neteller, Skrill, Visa & MasterCard, ecoPayz, Skrill, Bitcoin
  • Accepted withdrawal methods Neteller, Skrill, ecoPayz, Bitcoin
POSITIVES
  • Very attractive welcome bonus
  • Bitcoin friendly
  • Cashback insurance for table games
  • VIP Club
NEGATIVES
  • Processing fee with all deposits
  • VIP Membership by invite only
  • No download version available