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JacksPay Casino Review

Score: 2.50

69
300% up to $/€600
+ 100 Spins
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Claim 
T&C Apply. 18+

New Customer Offer. T&C’s Apply. 18+. PLUS 100 Free Spins on Mystic Wolf. Max bonus amount: €/$ 600.

25% up to
Cashback
Claim 
T&C Apply. 18+

Gold Club Members Earn: 15% Cashback. Platinum Club Members Earn: 20% Cashback. Diamond Members Earn: Earn 25% Cashback. Cashback bonuses expire daily. Cashback is based on your Deposits less your withdrawals plus your current balance each day. Cashback is based on your Deposits less your withdrawals plus your current balance each day. Bonuses have no max cash out. Bonuses are required to be wagered 10x the bonus amount.

JacksPay Casino Info

Deposit With

American Express Bitcoin KoalaPays MasterCard Credit MasterCard Debit NETELLER Paysafecard Premier Pay Remitly Ria Skrill uPayCard Visa Credit Visa Debit Western Union ... Show More Show Less

Withdrawal With

Bitcoin eCheck MasterCard Credit MasterCard Debit NETELLER Skrill uPayCard Visa Credit Visa Debit Western Union ... Show More Show Less

Accepted Currencies

AUD, BTC, CAD, EUR, GBP, USD, ZAR

Live Games

Yes

JacksPay Casino Review

Slots Nutter

Oct 08, 2020

Who is JacksPay casino we can already hear you asking? Well dear reader, Jack is the personification of the collective 35 years of experience its group of individual founders came up with.

Now Jack is a pretty cool guy, he’s offering up world class entertainment and doing it all from beautiful Malta. Just because Jack fancies himself as an entertainer that doesn’t mean he takes what he does lightly, he’s all about that top shelf quality.

JacksPay is all about bringing you top quality entertainment in the form of video slots, table games and more. All one has to do in order to take him up on his hospitality is sign up and play! There’s surely something for you inside his world, with all those years of experience you won’t be left stumbling.

So why not be entertained, let’s have a look at everything Jack has on offer.

Welcome Bonus & Promotions

Ready to welcome all new players, Jack has an incredibly generous welcome package ready for you to help you get the most out of your first time visiting.

Welcome Package:

  • 1st Deposit Bonus 300% bonus up to R6,000 and 100 bonus spins on one of their more popular video slots.

Ongoing Bonuses And Promotions

That’s not all though, there are many promotions for you to take advantage of in order to maximize your winning potential.

Bitcoin Bonus: Jack likes to move with the times and in doing so he actively encourages the use of Bitcoin in his casino. Should you use the cryptocurrency as your means of deposit and withdrawal, you will receive a bonus for the first time you make a Bitcoin deposit. That bonus includes a 400% bonus up to R6, 000.

Refer a Friend: Always one to share the excitement, Jack is willing to give you, and your friend, rewards should they say you sent them. It’s a win-win for everyone.

Jacks Rewards (V.I.P.): Always one to take care of his regulars, a loyalty program has been set up where you can earn some fantastic rewards. The level of reward you receive is all dependent on what level you are in the program. Those levels are as follows:

  • Club Member.
  • Gold Club Member.
  • Platinum Club Member.
  • Diamond Club Member.
  • Jack’s Inner Circle.

In order to move up in the tiers you need to place bets, the more you wager, the higher up the ladder you’ll climb.

JacksPay Casino Software

Jack uses only the best software from the best developers in his casino. You’ll find big names such as Rival Gaming, BetSoft and Saucify.

You’ll find some of the best games from these developers under Jack’s roof.

Game Selection For South Africans

Online Slots:

Jack has many games on offer but some of his more popular titles include video slots such as ‘Cleopatra’s Coins’, ‘Daikoku Blessings’, ‘Rise of Poseidon’, ‘Golden Gorilla’ and ‘Frogged’.

Table Games:

It doesn’t stop there though, for the more traditional games available you can expect Baccarat, Roulette (American and European), Blackjack, Craps and Poker.

Unfortunately there are no live games available besides the live variation of Caribbean Poker and European Roulette.

JacksPay Deposit & Withdrawal Methods For South Africans

Jack has set up a vast amount of banking options to accommodate all of his players. Here are the ones that South African players can make use of.

The accepted payment methods for deposits:

Bitcoin – Minimum deposit of R25 and minimum withdrawal of R1, 000.

Neteller – Minimum deposit of R25 and minimum withdrawal of R500.

Skrill – Minimum deposit of R25 and minimum withdrawal of R500.

VISA – Minimum deposit of R25 and minimum withdrawal of R500.

MasterCard – Minimum deposit of R25 and no withdrawals possible.

The accepted payment methods for Withdrawals:

Bitcoin – Minimum deposit of R25 and minimum withdrawal of R1, 00.

Neteller – Minimum deposit of R25 and minimum withdrawal of R500.

Skrill – Minimum deposit of R25 and minimum withdrawal of R500.

VISA – Minimum deposit of R25 and minimum withdrawal of R500.

Documentation needed from South African players to verify identity:

  • Proof of residence.
  • Proof of I.D.
  • Proof of payment method (front and back copies of credit cards used).

Cashout Timeframes:

Players from South Africa will need to wait a maximum withdrawal period of between 48 – 72 hours for e-wallet transfers, 5 – 7 days for bank wire transfers and if you’re using a verified Bitcoin account your transfers will be prioritised with a maximum wait period of 4 days.

Cashout Limits:

JacksPay has set a rather low weekly withdrawal limit of $2, 500. Meaning if you do win big, it might take awhile for you to receive your winnings in full.

Customer Support

Should you have any queries regarding pretty much anything at this casino there is a fairly comprehensive FAQ section but if that isn’t enough there are 3 further avenues of assistance that you can take. Those avenues are as follows:

  • Live Chat: Live chat is one of the most common and preferred ways to get in contact with the customer support team; it’s quick, easy and efficient.
  • Email: Should you want to, you can easily send off an email to support@JacksPay.com
  • Phone: They do have a phone line that you can use to get in touch. That number is as follows +1-888-576-7896

Recent Comments for JacksPay Casino

69 Comments

LCB logo

User reviews marked with this logo are syndicated from LCB.org

  1. GrandeAndrew

    LCB User says:
    1.0 / 5
    dislike

    this casino brand with a bad reputation , be careful - please stay away from this place

  2. Eskimocubee

    LCB User says:
    terrible

    To preface this review, I am someone who has passed 100,000$ in deposits with JacksPay, not a casual player. JacksPay has been withholding payment for not only me, but it seems like many other people. I have pending withdrawals since May. The total remainder is $5625. They have been coming up with a variety of excuses on why the payments are delayed. Just recently, funds have come into their BTC wallet, and they still have not paid out anything. Save your money for until they fix their problems. Ghost casino at the moment, live chat is unreachable as well.

    • tough_nut

      LCB User says:

      Hello Eskimocubee, we've contacted the casino rep regarding your case and we'll update you as soon as we get a reply.

  3. RubyRobertson

    LCB User says:
    0.3 / 5
    terrible

    Decent slots , but support is misleading sometimes , saying that you need to wait for an important person from the withdrawal department and etc. Withdrawals times are unacceptably long.

  4. barnesbets

    LCB User says:
    1.5 / 5

    Jackspay supports a huge list of cryptocurrencies, unfortunately "Cashout pending time" are far from 48 hours

  5. bowmanplayer

    LCB User says:
    1.0 / 5
    dislike

    yes this is a great casino but the withdrawal time is very frustrating... if you want to get paid fast you should choose another casino

  6. Lakisha Allen

    LCB User says:
    dislike

    Payout is not within 48 hrs nor 5 days. I cashed out thru Bitcoin 3 times and it never hit my account. After waiting 2 weeks I reversed my withdrawal, cashed out again, waited for payment another 7 days then reversed again n played it all back. It's a no for me.

  7. Michelle Rae Hersom

    LCB User says:
    5.0 / 5
    awesome

    Jack’s pay is Another one of my favorites. They always have great bonuses for me. They have become one of my best coffee drinking week up in the morning routines :-)

  8. Tazzcheno

    LCB User says:
    0.1 / 5

    It locked my account after I just registered and didn't let me log in at all. Bs casino

  9. Thatoneguy

    LCB User says:
    0.3 / 5
    dislike

    Avoid at all costs. They spam your inbox with free spins with crazy restrictions on them, including a vague playthrough requirement that they make up afterwards. Even if you get lucky and win the $25 max cash-out associated with some of the promotions, they will ask for your documents and then just close your account. If they will do this over $25, imagine what they would do for actual money. The cost that this dinosaur of a platform wasted on rejecting a $25 payout was likely much more than that, which is the silver lining in this cloud of a story.

  10. RustyTheShark

    LCB User says:
    3.7 / 5
    liked_it

    I'm really warming up to the casino, I was a little leery about trying it because of some things that I've read about the sister casinos, but they have been very generous with the free Spin offers and I've been doing very well here. I like to take a break from RTG casinos every once in awhile and there are few others that I usually go to but for some reason this one it's fast becoming one of my favorites. I've yet to pull a serious win here but if I want to spend some time and grind out a few hours session it's not impossible to hit the requirements. I definitely like this casino and I will update my review if I hit something big and end up loving this casino LOL.

  11. StephenWhales

    LCB User says:
    0.1 / 5
    terrible

    they may not pay you and ban your account just because you only met 106% wagering requirements , lol , so stay away from this casino !

  12. carpentergamble

    LCB User says:
    4.5 / 5
    liked_it

    awesome rival slots , and great support ! Bitcoin accepted here , so it is absolutely recomended

  13. boogie72200

    LCB User says:

    Will give Jack's an average rating. Had no problem redeeming bonus. The modern look they say...to me the look and setup of the casino was pretty basic and vanilla. Wage requirements are pretty on par to other casinos. Withdrawal times again about average. 2 day processing and 5 days to receive. No slot tournaments which I really do enjoy and look for in a online casino. Also very few table games with none being any poker game. I like 3 card and ride em etc..With nothing in my opinion that makes Jack's stand out and no tournaments and very little table games it will not be a casino that I will be playing. Not bad ...just not quite what I'm looking for.

  14. Brandonjxn3s

    LCB User says:
    3.6 / 5

    Casino is going to blow up, this is going to be one of the top casinos around I guarantee it. I have a very good feeling about everything involved with this Casino

  15. Lokieluke

    LCB User says:
    2.3 / 5
    average

    average is not keeping up with the rest of the seamlessly endless stream of casinos. finding your niche staff and platform will serve you well. good luck.

  16. mrwaynewo

    LCB User says:
    2.5 / 5
    ok

    Jackpot Casino is still really young and I could forgive them for the buggy site for that. I can't forgive them for their terrible customer service though. I had a lot of issues registering on the site and as a result and deduct how to speak with customer service for over an hour. It really left a sour taste in my mouth and I wasn't too much enjoying the place by the time I got to actually playing as for the gameplay it's decent and has a nice selection of games I never got to the point of the payout so I can't give you advice on that but just be aware that the site is a little buggy but please forgive them because they are new!

  17. Leeeeesamo

    LCB User says:
    3.3 / 5
    liked_it

    I enjoyed playing at JacksPay Casino. I was able to redeem the bonus fairly easy, but am hesitant to deposit money - especially after reading some of the reviews I have read. All in all, ill pop in and out to check it out again.

  18. Spinwinner1

    LCB User says:
    liked_it

    I enjoyed playing at JacksPay Casino , no hassles when redeeming bonus. The games choices were great and I plan on returning to play again. Thanks LCB!

  19. Sydney

    LCB User says:
    3.7 / 5

    @ roxcbrown - could you please send me your casino username to private message inbox and we'll get in touch with the Casino Representative.

  20. roxcbrown

    LCB User says:
    0.7 / 5
    terrible

    So I found out that I had opened two accounts and this happens more than once for me.Yes guilty..I have been playing for so long and so many come out new with similar names and so I've done it but if I happen to have two sometimes I can't get in for whatever reason . Well here I get in my account successfully and I love the games at these casinos. So I gave them a chance and they sent numerous no de. bonuses and free spins to my phone and email. I started playing them and then I decided to deposit This is all done in one account that I started receiving incentives from.At this point i am not having a clue i had an open acct. previously. I deposited 3 or 4 times here and they took my deposits. I finally hit a small amount to withdraw, $100 , I think .. So I request payout all docs have been verified and then I go back to login and they locked it. I went to chat and was able to do that while not logged in. I told him what happen, he checked it out and it was then I found out there was another one. So instead of closing the other since it wasn't used , they said I violated by having the two accounts. Well ok, but I asked why they took my deposits if thats the case ? I'm playing and spending lots of time trying to win and when i asked , he said its just the policy, but he did say that they would refund all my deposits which I think is fair but noone answers the emials now and I'm having a hard time getting a rep. So in a nutshell thats enough to piss me off.lol sorry so long!!

  21. Frankey78

    LCB User says:
    2.4 / 5
    average

    I could claim 2 bonus but did not much enjoy playing them as the mobile site is terrible. The whole site looks like they didn't have much enthusiasm to make it at all. I won't returning back there

  22. Katrinasky

    LCB User says:
    4.0 / 5
    liked_it

    Jacks Pay was a very nice casino with actually 2 bonuses to claim for free spins!!! The first one is Cleopatra's Coins and I actually got the bonus games twice in those 25 spins. Head back to the cashier and you can also get 25 spins on Dark Hearts, another offer without making a deposit. I enjoyed the fact that after your bonus spins were over you didn't have to stay and play on the same game with the money that you did win. Ill play here again

  23. tobinc89

    LCB User says:
    ok

    I tried claiming the promo code LCB10JJAGUAR and was told they do not accept players from Canada although it says players from Canada are accepted at this casino, at the top of this page. Could someone verify if this is correct?

  24. Vickers777

    LCB User says:
    4.9 / 5
    awesome

    BEST Rivals casino hands down. I have played most if not all rival casinos for US players. So to speak plainly, JacksPay.com's customer service is phenomenal, specially speaking the customer service supervisor Taylor is the best I have dealt with anywhere. He's extremely efficient, professional, and patient. As for the game play, its great for any Rivals casino fan. Can't speak to the other software. As far as the bonuses, loyalty chips, cashback, etc go, I will challenge anyone to find better. So, top to bottom. this is BY FAR,, the BEST rivals casino on the market for US players. Should hit Taylor up and see what ya think.. I have written a few of reviews on here, and i believe this is my first positive one. . One drawback, in ref to their cust service,, is thier hours of operation. Basically, you can only reach em between 8:00 am - 10:00 pm (central time). Hope you find this review helpful. Vickers

  25. Sydney

    LCB User says:
    3.7 / 5

    @Rikesh Kayastha - could you please send me your casino username to PM inbox and we'll get in touch with the Casino Representative.

  26. Rikesh Kayastha

    LCB User says:
    terrible

    They send me a bonus. I successfully wagered it and tried to make a withdrawal. It was pending, they said it will be processed soon. But, they locked my account. No support representatives, they are a ghost casino till now. I have not violated any terms and conditions.

  27. Aguilarortega88

    LCB User says:

    I liked this casino but enjoy also playing with their bonuses, though It goes fast too . But I enjoy there playing!

  28. Collielynn

    LCB User says:
    3.4 / 5
    liked_it

    I liked this casino, It has the ususal Rival games, which I like anyway. They offer decent bonuses and play was long lasting and smooth game operation. The only downside I could find was that the customer service is not available 24/7.

  29. poisonivey512

    LCB User says:
    2.1 / 5
    ok

    Wasn't really impressed.. with the layout.. with the games... It was just.. an ok time... Not one I'll be playing at regularly

  30. Sydney

    LCB User says:
    3.7 / 5

    @ Tony Wells - please private message me your casino username and we're going to contact the Casino Representative.

  31. Tony Wells

    LCB User says:
    3.0 / 5

    I claimed the 300% match bonus yesterday but didn't see anything in the promotion about 100 spins so before I claimed it I went to live chat and asked. Someone named Taylor told me yes they honored the 100 spins just claim the promotion and after I was through the spins would appear in my cashier/promotion area. Well after losing my bonus I went to claim the spins which were not there. I tried to reach them via live chat to which they were completely unresponsive. I waited with the chat window open for over an hour. Sent them an email and have not heard back. Tried live chat again just a moment ago and still no response whatsoever. Very unprofessional to not answer me on live chat when I got a quick response the first time before making the deposit.

  32. Quincy

    LCB User says:
    4.0 / 5
    liked_it

    not bad all,well a lot of the slots I like.. Nothing really stood out for me I will have to give them a few more spins

  33. jonray7

    LCB User says:
    4.5 / 5
    awesome

    Pros: Excellent customer service, wide selection of games, high limits, great VIP program Cons: Withdrawals not as fast as I'd like.

  34. debra robinson

    LCB User says:
    3.7 / 5
    average

    had the few spins on cleopatra's coins and won less than 5 dollars. it was soon gone as i continued to play cleopatra's coins. it's not where i will be spending my money. i have played on several other casinos and Jacks Pay is a little more difficult to maneuver around and the promos arent as good as other casinos. sorry guys i just thought yall were average.

  35. NitinMK

    LCB User says:
    4.2 / 5
    liked_it

    Played few spins on 'Cleopatra's Coins'. Then used up all the winnings on 'Tiger's Claw' Did not get to play much as all the cash was got used up.

  36. jcab664

    LCB User says:
    3.0 / 5
    ok

    took the bonus and got nowhere really i mean hte layout was alright and the games were semi not too many to choose from and seem like older type games! all in all i would mehh just say its so so!

  37. Sydney

    LCB User says:
    3.7 / 5

    @shawn69 - could you please send me your casino username in PM inbox and we'll get in touch with the Casino Representative.

  38. shawn69

    LCB User says:
    2.5 / 5
    ok

    Well someone can help please ? i was an issue with them today !! ok I won a lot I was diamond VIP so they gave me a lot of deposits bonuses , as per gold member and diamond members so at the cashier I had very much reversal and deposits bonus !! I played and as I said here I won a lot , 6600 euros since a month , used bonuses and reversal and they never said nothing !! they paid regulary , but the last winning of 1860 has been paid with late so yesteday I deposited without bonuses because they all removed all , I won a lot it is normal I said nothing !! I deposited a little 25 euros and won 700 euros !! I got the email for my winning , so all was ok but today , I get another email saying im a bonus abuse , and they closed my account and void my winning !! I m not ok because they let me deposit and play and when I won again they said im a bonus abuse , the winning of the 700 euros were played without bonus !! and when I trtied to log in my account just 10 mn ago , they do not say that I m not allowed to login , but , ' the site is not available in your region !! etc etc can you help please ?

  39. Rabbitwins75

    LCB User says:
    3.2 / 5
    liked_it

    It was cool not the best not the worst ... I had a bit of fun but not sure I’d spend a ton of money in there due to reviews and seems like random wins & loses are not exactly RANDOM.. but all in all was pretty cool

  40. Lochnessa4629

    LCB User says:
    3.9 / 5
    liked_it

    Took bonus and won about $150 by the time I got done with that game. Made play thru. Didn’t cash out but seemed simple had I done it. Had fun.

  41. shawn69

    LCB User says:
    2.5 / 5
    ok

    update ! as I said I cashed out on august 10 th , 2 days pending worked , I get paid yesteday , yes yesteday saturday euros 2500 ! the max weekly we can ! so I only waited 3 business days after pending days to get money by bitcoin !! i definitely give 5 stars at Jackpay and say a big thank to Taylor L :)

  42. shawn69

    LCB User says:
    2.5 / 5
    ok

    wah !! I won once here but I all replayed and lose tried many times to win something , but I haven't , I only have a lot of fun here but , on monday 12th this month , I win a little and replayed my winning with a reversal , and get the max cashout of 1250 euros ! and I deposited again , win again a little and played again with a reversal bonus and was able to cashout 3750 euros !! I did it too :) so , as you said , we can only cashout 2500 euros a week , and my balance is also 2500 , waiting the next week to cashout again :: I m waiting the payout now for the first withdrawal :) hope the do not take a long time there is Taylor L at the live help , he is awasome for help and tell all that I asked , I m happy with this casino too , will make an update when I receive my money , and maybe I change the stars rating :P I wish you good luck to all

  43. khamo

    LCB User says:
    3.0 / 5
    ok

    Have nothing against this casino group at the moment, but nothing really leaning in their favor either... played my ndb's and didn't do great, deposited to give them a shot and last rapidly, the usual. They do have a pretty wide selection of slots if that's what you're into, but I dont see myself playing here much in the future. Who knows tho? the gambling gods toy with us for their amusement, and we are merely their puppets and play things xD Good luck, wherever you choose to lay your bets. Cheers, Khamo

  44. Sydney

    LCB User says:
    3.7 / 5

    @Bubino - could you please private message me your casino username and we'll check what's going on with the Casino Representative.

  45. Bubino

    LCB User says:
    0.1 / 5
    dislike

    When filling out the registration form, everything went well ... I was just stopped when I wanted to confirm it, so it's not possible ... maybe JacksPay casino does not accept players from Slovakia, but I'm not sure because I couldn't confirm the registration ...

  46. dianewynne

    LCB User says:
    3.0 / 5

    HEy LCB crew, I am giving this site a 3 of 5 because the game section was impressive. However, too many freebies and they stop giving you the freebies you earned without making a pretty good sized deposit.

  47. Diana1323

    LCB User says:
    1.6 / 5
    dislike

    ja hab mich angemeldet und das wars dann auch schon. Keinen Bonus 25 FS nicht erhalten.Diana1323

  48. fisemma

    LCB User says:

    My experience with Jackpays is good. I discovered them through lcb and signed up. I received the welcome bonus played through and managed to win a decent amount. Easy withdraw no veryfication process. The game selection is great and smooth. Sometimes I get error on screen during playing but all ok. I blame my net provider too . I am happy custemer.

  49. hkatd

    LCB User says:
    3.0 / 5
    average

    Well i did not have the best experience with Jackspay ! I used the free spins which Lcb promotes but i won only few cents and I loose fast in the same slot!Hope next time to be more lucky !Finally i want to mention that i like the slots it offers such as Golden Gorilla slot and Cirque du Slots!

  50. Gosiq93

    LCB User says:
    3.3 / 5

    Great casino overall just kinda upset and wasn’t aware that I only had 24 hours to claim my cash back :( I’m not a huge rivalry but the instant cash outs make up for it