Gaming Licence
None
Established
2020
DuckyLuck Casino Info
Software Providers
BetSoft Genesis Gaming Rival Saucify Tom Horn Gaming Genii Arrows Edge Wager Gaming Spinomenal Felix Gaming Fugaso BGAMING Dreamtech Gaming Radi8 Games Fresh Deck Studios Woohoo Games Dragon Gaming Qora Games Dragoon Soft ... Show More Show Less
Deposit With
American Express Bitcoin Bitcoin Cash Discover Dogecoin Ethereum KoalaPays Litecoin MasterCard Credit MasterCard Debit NETELLER Paysafecard Premier Pay Remitly Ria Skrill Tether uPayCard Visa Credit Western Union ... Show More Show Less
Withdrawal With
Bank Wire Transfer Bitcoin Check/Cheque NETELLER Premier Pay Skrill uPayCard Visa Credit Western Union ... Show More Show Less
Accepted Currencies
AUD, BCH, BTC, DOGE, ETH, EUR, LTC, USD, USDT, ZAR
Live Games
Yes
DuckyLuck Casino Review
Sep 17, 2020
Name an animal that’s more happy go lucky than a duck. You can’t, can you?
There’s a reason the saying goes “like water off a duck’s back”. DuckyLuck Casinos mascot is just cute enough that you might forget you’re at an online casino! But don’t let appearances fool you, this casino offers top notch entertainment.
Casual Games, Jackpot Games, Slots, Table Games and Video Poker are all games you can find here under the shade.
Established in 2019, DuckyLuck Casino is a place where people can play as casually or as advanced as they choose, it’s built to accommodate everyone and every playstyle.
They like to think they’re the amusement park of casinos where, in their own words “with an emphasis on Fun! Fun! Fun!” they deliver heart pounding entertainment.
With a gaming license from the Curaçao authority, everything is set for you to take your first steps into Ducky’s pond!
500% First Deposit Match Bonus
500% Welcome Bonus on your first deposit. You must deposit at least R250 to qualify.
Claim!WELCOME BONUSES & PROMOTIONS
The promotions on offer here are far more than just a few bread crumbs. If you are looking to sign up for the very first time then be prepared for an incredibly generous welcome bonus.
Welcome Package:
- 500% Welcome Bonus on your first deposit. You must deposit at least R250 to qualify. WR = 30x. A maximum cash out of 10 times the deposit applies. Max bonus amount = R25,000
ONGOING BONUSES & PROMOTIONS
But that’s not all, they have a few more promotions to share with you.
Bitcoin Bonus:
- 600% Welcome Bonus on your first deposit. You must deposit at least R250 to qualify. WR = 40x (deposit+bonus) playthrough. A maximum cash out of 10 times the deposit applies. Max bonus amount = R30,000
Refer a Friend:
- If you enjoy your stay in the pond and think a friend of yours might as well, let them know and you’ll earn yourself a referral bonus.
V.I.P. Program:
- On top of all of that there is a bigger rewards program for you to take advantage of. This tiered reward structure has 4 levels for you to achieve, starting with the Lucky Duckling Class then to the Minted Mallard Class, next is the Swanky Swan Class with the end goal being the coveted Golden Goose Class status.
Each class has its own benefits and perks associated with it.
Those perks include:
- Daily Cash Back
- Member Events and Contests
- Birthday Gifts
- VIP Host
- Exclusive Personalised Offers
In order to maintain your V.I.P. status, players are asked to continue to earn required level points every rolling 12-month period and place at least one deposit every 3 months.
DUCKYLUCK CASINO SOFTWARE
DuckyLuck Casino has gathered games and software from providers all across the pond! Some of the providers that have waddled through include BetSoft, Felix Gaming, Fugaso, Rival Gaming, Saucify and Tom Horn Gaming.
GAME SELECTION
As stated previously, this online casino has a vast variety of games ready and waiting at just the press of a button. With big names such as Rival Gaming and Saucify behind them, their promise of heart pounding entertainment really does ring true!
Online Slots:
If you’re interested in slots, look no further. Classic 3 reel slots and video slots are available for you whenever you like. Some of the video slots they have include: ‘Age of Spartans’, ‘Book of Spells’, ‘Cleopatra’s Coins’, ‘Elemental 7’ and ‘Frogged’.
Table Games:
If slots aren’t your thing then take a look at the table games on offer. These include: Blackjack, Card Clash and Roulette. Unfortunately there aren’t any live table games if that is what you were looking for.
Of course there is also video poker for you to enjoy. The amusement park of casinos has something for just about everyone.
Each game can be played for real or you can try them out first for fun and see which game you enjoy the most before making any commitment.
Most of the games that they have available for you can be played in browser on both desktop or mobile. No downloads means no fuss!
DUCKYLUCK BANKING OPTIONS FOR SOUTH AFRICANS
To prove that they’re accommodating of everyone, a vast variety of banking options are available to you. They even welcome Bitcoin as a means of transfer.
Accepted payment methods for Deposits:
- Neteller – Minimum deposit of R25 and minimum withdrawal of R500.
- Skrill – Minimum deposit of R25 and minimum withdrawal of R500.
- VISA – Minimum deposit of R25 and minimum withdrawal of R500.
- MasterCard – Minimum deposit of R25 and no withdrawals possible.
Accepted payment methods for Withdrawals:
- Bitcoin – Minimum deposit of R25 and minimum withdrawal of R1000.
- Neteller – Minimum deposit of R25 and minimum withdrawal of R500.
- Skrill – Minimum deposit of R25 and minimum withdrawal of R500.
And of course, South African Rands are welcome.
Documentation needed from South African players to verify identity:
- Proof of residence.
- Proof of I.D.
- Proof of payment method.
Cashout Timeframes:
South African players will have to wait a maximum withdrawal period of 48 – 72 hours for e-wallet transfers, 5 – 7 business days for bank wire transfers and instant transfer when using a verified Bitcoin account.
Cashout Limits:
DuckyLuck has placed a maximum withdrawal amount of $2, 500 per month.
CUSTOMER SUPPORT
DuckyLuck is intent on building not only a great entertainment hub but a loving community of players as well.
If you click on their community tab you’ll come across information cards that do their best to make you feel comfortable and welcome. Building a community takes time and effort and it’s refreshing to see an online casino put that time and effort into creating something that will last and benefit their guests.
If you’d like to join their community the sign-up process is quick and simple, and as you’d expect from a site that loves its community, South African players are welcome.
In addition to wanting their community to feel comfortable they also have a wide variety of support options ready to assist you whenever you may need them. Be it though the live chat feature they have or their extensive FAQ section they want you to get the support you need. If you can’t find what you’re looking for, you are more than welcome to drop them a line via email as well.
To highlight their players, they spotlight some of the recent winners on the homepage which is a nice little detail.
Recent Comments for DuckyLuck Casino
135 Comments
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Definitely worth a check out I like it because they gave me a nice bonus of free spins and you know I was like free spins and what not
Ive cashed out multiple big wins from here. Stopped playing at this casino because they classify me as a skilled player now. So i am no longer eligible for any bonus of any type. Not even there social media giveaways!
I like it,has alot of bonuses and customer support are very fast with there replies.
Nice layout. One I’ve been used to at many other casinos. Strict multiple bonus system so don’t expect to be a bonus abuser here. System will not allow it. Good games and chat support was fast and friendly
They offer a lot of bonuses but i am not a big fan of Rival casinos, their slots look all the same to me and they become boring very fast so i rarely enjoy playing them. Most of the free spins feature are just a waste of time.
Honestly one of my favorites. Hands down #1 for no deposit bonus’s and wins from bonuses. Super generous max Cashouts. Only down side is if you win to much here they will remove all bonuses period. No match bonuses no nothin. For me it was for about a year. Now they’re all back. Still the most I’ve won in general was here.
I actually like this site. Has some of my favorite games as well. I definitely recommend this site.
I take 250 euros from the free 50 euros bonus later this week I am waiting for the withdrawal will arrive 29 next Monday fresh money is always good
Not very fast with the withdrawal process but If you don’t mind waiting a week then this is a pretty good place to play
Besides the lengthy id verification process..which they made me go thru multiple times, I also had to wait 15 Business days twice just to have withdrawal approval via email. Then was told another 15day period in processors hands for wire transfer…then was told by many agents it was still being processed..which was told had to be 15 days again. Then was told within 24hrs.. afterwards still had not received the money. Was told this time it was sent and bank already has it..which was false. Support won’t even return my emails and all have refused to give me transaction id number or any kind of proof of sender info only repeated to me my own info I gave them like my account number routing number my bank name…all info I provided them with. My bank cannot even attempt to search for this payment without any info identifying the sender. IT ALREADY KNOWS MY INFO.its my bank. Still no payment received and no help from support no email replies nothin and won’t give me anyting to verify or identify the transfer they claim was completed. $301 and still have not gotten it..plz help me get the money owed to me and explain why my issue is being completely ignored
Hello Jeremy Salmons. We do always mention our clients that BTC is faster to receive payments. Sending a bank wire means that we use an instutition that process this and it becomes a longer process. Please reply with your username for us to review your account, we would love to help you out with your issue.
I have a love hate relationship with this site. I have one alot of money here and love the different game style options. But the payout time takes for ever. This is extremely frustrating when you are needing your withdrawal if you want to use it to deposit and play more games. But i have played several games that did win well and they do give a variety of games to chose from. I will definatley play there again.
At first i loved it.. and was winning all the time, which then they put me under a skilled player which means no promotion or bonus
The main reason why I visit Ducky Luck is that they have Keno Draw. That is the only reason the 2.8 is not a 1.8. I have never won anything like I have on Keno Draw on other sites. Maybe its got worse odds, maybe it’s Maybelline. Shrug.
I am giving this place a 3/5. Had you asked me before I tried to withdrawal I would have given it a 10/5. I loved this place, it was so much fun! UNTIL I WON! I was playing off free spins, and a absolute virgin gambler in March. I won I was so shocked! It was somewhere around 13.5K. I was totally extatic, as we all would have been! I talked to Johnny (customer service) to get some help, and he told me exactly what I needed to do in order to cash out. He told me to send in all my douments, Photo ID, Credit card, and utility bill, then said to place one withdraw for $150 and then do another withdraw for the rest. I did just that. IT ALL DISAPPEARED! Except the withdraw I put in, I immediately reversed the withdraw and was like, OMG! What just happened? I went to customer service again, and got Lyle. I asked for Johhny, and he informed me he was no longer there. I explained what happened, and he kindly informed me that I was playing on free spins, so none of it, except the $150 was mine to keep. I was so bummed out! Like crushed! Johnny had just told me I had won it, and everything was going to be cool. I was mad as could be and closed my account. Later I remembered, that in haste of my madness and temper tantrum, I had closed my account with the $150.00 still there. I reactivated it a week or so later, and never won near the amount, but did win $1,500. It took WEEKS, SEVERAL WEEKS, of me attempting to get verified. I bugged them every day, until finally they did it. They paid me out pretty quick once I was verified, and then….to top it all off, they deemed me a skilled player at this point, and said I could no longer get any bonuses. Mind you that when you have a “pending withdraw” you are not allowed any freebies at all. So Long story short, I don’t play there anymore. I feel like they did me wrong, so I stay away. New players will like it, just be sure to read the T&C and GET VERIFIED BEFORE YOU GIVE THEM ANY MONEY!
The game selection is really good but having deposited several times I haven’t been so lucky to win. Good offers on social media and monthly bonuses
I don’t trust betsoft games and I don’t trust casinos that have betsoft as their primary game provider. Has anybody ever even won any of the progressive jackpots that are apparently as large as they claim to be on almost every one of their jackpot games? id love to hear of a case where somebody actually won one of their jackpots.
I like this casino and they give frequent bonuses. Haven’t won enough to cash out yet so not sure about how they pay out.
There are many online casinos of this style. while probably 90 percent of the ones that are like this are bad, this is one of the few reputable ones.
This casino has some great recurring month to month features once you get your first deposit in and offer free chips and decent variety of bonuses with max cashout as well more flexible low %playthrough and no max cashout options which are a must for me.
one of the first casino I started playing at. They have a game i think it was called charlotes web and it has sticky wilds and I hit big on a small bet. never had a withdrawal from there and never hit anything since that first time so stopped playing there.
I really liked Ducky Luck to begin with but it seems like they push away loyal customers. I won big there a few times but then they told me I no longer would receive any bonuses or loyalty offers due to my player status.
Of all the casinos offering the games that duckyluck offers, it is one of two that I think are actually good sites with good offerings to play. I’ve won alot. And lost alot here, but always had fun doing it and never had to wait for customer support. They could run more no deposit promos for existing customers, but that is my main complaint.
I used to love this casino. They had some pretty awesome deposit bonuses but you and to be careful to check the terms and make sure there was no max cashout. I have cashed out a few times with them in the past. To the total tune of a few thousand dollars. I like the selection of games but they took my bonuses away being as I am labeled a skilled player now. Overall not a bad casino.
The experience I had dealing with this casino is just too extensive and negative to write. Overall this casino has a lot to learn about what good customer service is and how to maintain LOYAL repeat customers. I will not gamble at this casino ever again. Their Sister site Slots And Casino use to be a favorite of mine but what I learned from both of these casino’s is that management controls all aspects of these casinos. All the terms and conditions of using either one of these online casinos are based strictly toward the casino’s financial best interest. I realize that casinos operate strictly on profit. But casinos cannot disregard the fact that it is their Loyal return customers that support and increase any casino’s yearly profit margins. These casinos will at any point in time change their rules without regard to their customers. You could be in the middle of winning and if someone in management decides that a certain rule needs to change right then then the rule is changed. It doesn’t matter if the rule changed while you were playing and caused you to have to forfeit your winnings. These casinos do what ever they want when they want to. One of the rules is the fact that they have a classification for certain customers that is totally WRONG. This classification is when the casino decides you are a SKILLED Player and are no longer eligible to claim any bonuses. After all you are a SKILLED Slot Player and don’t need the help of a bonus to win at this casino. A customer is classified as a Skilled Player when someone in the payment Departments decides that they only way you were able to win twice in a couple of weeks is because you must be a SKILLED SLOT PLAYER!!! The fact that the only reason you were able to win twice in two weeks is because you did claim one of the bonuses. And the fact that you had a run of really good luck. There is absolutely ZERO skill involved in playing and winning on a Slot Machine. A monkey could win big on a slot game. It’s all based on RANDOM LUCK!!!! The reason you won twice within 2 weeks is because you had a nice run of GOOD LUCK!!! Anyway I could go on and on about this whole subject but anyone with COMMON SENSE would understand and know that the term SKILLED SLOT PLAYER is an Oxymoron statement. Every time I had to deal with support through emails it was maddening! SO my opinion of this casino is save yourself a headache and avoid playing here. On and online support will direct customers to contact support through email if they are unsure about a rule or issue you have. NO supervisors or advanced support is offered through this Chat bot.
Hello Aileen Dodge. We value the feeback provided by our customers. If you can please provide us with your username for us to review your account.